AI consulting for the travel and hospitality industry

We help tourism and hospitality companies identify where artificial intelligence can deliver measurable impact, and we make it happen.

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Bridging AI and tourism expertise

RaceMyDesk Consultancy is a dedicated advisory practice focused on implementing AI within travel and hospitality organisations. We take a business-first approach: understanding your operations before recommending solutions. Every engagement is designed to deliver tangible, measurable outcomes.

Deep industry expertise

Led by Tomeu Gili, with over 27 years of senior leadership experience across the global tourism and hospitality industry.

Consulting meets engineering

Our consultants diagnose operational challenges, while our engineering team designs and deploys AI solutions tailored to your business.

Designed for results

We focus on freeing your teams from low-value work so they can concentrate on revenue, client relationships, and strategic priorities.

Why now

01

The competitive advantage is shifting

Leading travel and hospitality operators are already using AI to gain efficiency and outperform competitors. Early adoption is no longer optional; it is becoming a prerequisite for staying relevant.

02

The impact is operational, not theoretical

Commercial teams focused on closing business rather than managing inboxes. Operations teams anticipating issues rather than reacting. Leadership making decisions backed by real-time data.

03

The right guidance makes the difference

The companies that move forward are not necessarily the largest or most technical. They are the ones that had the right advisory partner to identify where AI could unlock value. That is precisely what RaceMyDesk Consultancy provides.

Our service model

Focused Consulting

Diagnostic assessment and action plan

Structured working sessions to evaluate a specific business area. We identify process inefficiencies, repetitive workflows, and opportunities for AI-driven automation. The output is a clear diagnostic report with a prioritised, actionable roadmap. Each recommendation is grounded in your operational reality, not generic best practices.

Process mapping of the highest time-cost activities
Identification of 3–5 high-impact automation opportunities
Technology and solution recommendations
Prioritised implementation roadmap
Executive summary with actionable recommendations

Designed for senior leadership and department heads seeking actionable clarity.

Engagement format: packaged sessions, from half a day to 2–3 days.

Operational Transformation

End-to-end process transformation

A comprehensive engagement working department by department. We map actual workflows, identify where time is lost, where work is duplicated, and where AI can drive the greatest efficiency gains. We then design, implement, and embed the solutions within your teams. Every solution is built around your existing systems and designed for adoption from day one.

Comprehensive process audit per department
Redesigned workflows powered by AI
Guided deployment and team enablement
Post-deployment review and optimisation
KPIs and ROI tracking from month one

For organisations committed to sustainable, long-term operational improvement across departments.

Engagement format: structured project with defined milestones, 3 to 10 weeks.

Tailored to your needs

Focused Consulting
Packages by problem, diagnostic sessions

Package Focus

One area, half a day

Diagnosis + recommendations report

or

Package Resolution

One department, 1–2 days

Process map + roadmap

or

Package Impact

Multiple departments, 3–5 days

Full diagnosis + implementation plan

Operational Transformation
Modular pricing: base + departments

Project framework

End-to-end coordination

We define the methodology, align stakeholders, and coordinate the full engagement. Includes kick-off, governance, and final report.

+

Per department

Modular and scalable

Each department is assessed and transformed individually. Begin with two departments and expand at your own pace.

AI does not replace your teams. It empowers them.

Your commercial team closes business, not manages inboxes
Your operations lead makes decisions, not consolidates spreadsheets
Your client services team serves clients, not searches for answers

That is not just technology. That is competitive advantage.

See our frequently asked questions →

AI is already reshaping travel and hospitality.
The question is whether you lead the change or respond to it.

One conversation is all it takes to understand what AI can do for your organisation.

Get in touch →